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24-Hour Escrow Window
After purchase, your payment is held in escrow. You have 24 hours to verify the delivered asset before funds are released to the vendor.
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Instant Asset Delivery
Your purchased asset is delivered to your vault immediately after payment — no waiting for vendor action.
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Dispute Resolution
Not satisfied? Raise a dispute before escrow release. Our team investigates and resolves within 48 hours.
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Full Refund Guarantee
If a vendor delivers fraudulent or non-functional assets, you receive a full refund. No questions asked.
How to raise a dispute
1. Go to Orders in your dashboard
2. Find the order within the 24-hour escrow window
3. Click "Raise Dispute" and describe the issue
4. Our team reviews within 48 hours
5. Resolution: full refund or evidence-based decision